Live / Mobile
This Privacy Policy sets out exactly what hh98 collects when you create an account, how that information is used within our platform, and the choices available to you. Access to this platform and the application of this policy depend on your local law and eligible regions.
When you register with hh98, we collect the information you submit directly — your name, contact details, and the payment method identifiers linked to your account, such as your bKash or Rocket wallet reference. We also collect device and session data automatically: your IP address, browser type, operating system and pages visited within the platform. This technical data helps us maintain account continuity across sessions and identify any unusual access patterns on your account. We do not sell your personal data to third parties. Payment transaction records associated with bKash and Rocket are held for the period required to resolve disputes and meet any applicable financial record-keeping obligations. Account credentials are stored in encrypted form; we do not retain plain-text passwords at any point. You may be asked to verify your identity before we action a request to access, correct or delete your records — this step protects your account from unauthorised changes. The scope and duration of data retention are governed by the jurisdiction applicable to your region. If local law in Bangladesh affects how this policy applies to you, the jurisdiction-specific terms will govern.
Not every interaction with our platform falls under the same rules. This section clarifies which activities are within scope and which involve separate terms or third-party obligations. Knowing the boundaries helps you understand exactly what protections apply to your account and what steps to take when something sits outside them.
All login activity, session history and account profile data generated when you access hh98 directly fall within this policy. This includes device identifiers recorded during mobile browser sessions and any account changes you make while signed in.
Transaction references passed between your bKash or Rocket wallet and our platform are covered here for the purpose of dispute resolution and record verification. The payment processor's own terms govern what happens on their side of the transfer.
Cookies and local storage data set by hh98 pages are within scope. We use these to preserve your session state and remember display preferences. You can manage cookie acceptance through your mobile browser settings at any time.
Links or embedded content from external providers — including game studio interfaces from Microgaming, PG Soft or Spadegaming — operate under those providers' own privacy terms. We do not control the data practices of third-party services accessed through our platform.
You have practical choices about the data we hold on your account. The most direct route is to log in and open your account settings — the profile section shows the personal details we currently hold, and you can submit a correction request from there. If the information you want to review or update is not accessible through the account dashboard, you can raise a request through our published support route. We will ask you to confirm your identity before actioning any change — this protects your account from requests made by anyone other than you. Requests to delete account data are assessed against our retention obligations, which vary by region and may mean some records must be kept for a defined period after account closure. Bangladesh-based access to these rights depends on your eligible region and applicable local law. Every request is handled on the basis of the information you provide at the time.
Log in to the account settings page to see the personal details currently held on your profile. If a field is incomplete or outdated, use the edit option shown there to submit a correction.
Submit a correction request from within your account dashboard or through our support channel. Identity verification is required before any change is confirmed, to keep your account secure.
If you have a question about how your data is used, stored or shared, contact us through the published support route. State your registered account reference so we can locate your records promptly.
You may request deletion of your account data. We will assess this against applicable retention rules for your region. Some records linked to bKash or Rocket transactions may need to be kept for a legally required period after closure.
If you have a question about your data, want to act on a right under this policy, or need to report a concern, use the contact routes published on our platform. We respond through the same channels that handle account queries — there is no separate privacy desk.
Open the live chat widget from any page within the hh98 platform. Quote your registered account reference and describe your privacy query. This is the quickest way to reach our support team directly.
Send your privacy request to the email address published in the Contact section of the platform. Include your account reference and the specific data action you are requesting so we can handle it without unnecessary back-and-forth.
The Help Centre within your signed-in account area contains articles on data access and profile management. Check the privacy category there first — your question may already be answered with step-by-step instructions.
Our data handling approach is built around your account security and the practical needs of the platform. Every area below reflects an active practice, not a policy statement added for appearance.
We use cookies to hold your session state between pages so you do not get logged out mid-navigation on your mobile browser. You can clear or block cookies at any time through your device browser settings; doing so may affect how your account session persists.
Account credentials are stored encrypted. Access to your profile requires authenticated login. If we detect an unusual login pattern — such as a new device or a different location — we may prompt you to verify before granting access.
We hold account data for as long as your account is active and for any legally required period after closure. Transaction references tied to bKash or Rocket may be retained longer if needed to resolve a dispute or meet a financial record obligation.
If this Privacy Policy changes in a material way, we will post a notice on the platform before the change takes effect. Continuing to use your account after that notice is displayed constitutes acceptance of the updated terms.
These are the questions we get most often about how personal data is handled. Each answer is specific to how hh98 operates — not a generic policy summary.
We collect the details you enter during registration — name, contact information and payment method references such as your bKash or Rocket wallet ID. We also collect technical data automatically, including your device type, IP address and session activity within the platform.
Yes. Log in and open your account settings to view the personal details currently on record. If you need access to data that is not visible in the dashboard, contact our support team with your account reference and we will assist from there.
We do not sell your data. We may share limited information with payment processors handling your bKash or Rocket transactions, and with game content providers where required to deliver the service. Each third party operates under its own privacy terms.
Retention periods depend on your region and applicable legal requirements. Some transaction records linked to bKash or Rocket payments may need to be kept for a defined period after account closure for dispute and compliance purposes. We will inform you of the applicable timeframe when you make a deletion request.
Open the profile section within your signed-in account to edit basic details directly. For changes that require identity verification or involve records not editable in the dashboard, submit a request through live chat or the published support email, quoting your account reference.
This policy applies to your use of hh98. The extent to which specific rights and obligations apply depends on your local law and eligible region. If you are unsure whether access to this platform is permitted under your local law, you should check before using it.