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hh98 operates under terms that define how your account, transactions and site access work — and what applies to you depends on your local law and eligible region. Read this page before you open an account so you know exactly where you stand.
Our terms exist to define the relationship between hh98 and you — clearly and without ambiguity. Whether you are funding your account via bKash, Rocket or another supported method, the same account conditions apply to every transaction you make on the platform. Eligibility to access hh98 is not uniform: it depends on the laws that apply in your location and the regions we are able to serve at any given time. Bangladesh residents should satisfy themselves that their access is permitted under local law before opening or continuing to use an account. We do not represent that access is lawful in every jurisdiction — that responsibility sits with you. Our terms cover account registration, wallet activity including bKash and Rocket deposits, game participation, account suspension and closure. They do not override applicable local law. Where a provision in our terms conflicts with a mandatory rule of local law, that local rule takes precedence. We update these terms when our service or its legal context changes. The current version is always the one published on this page. Continuing to use your account after an update means you accept the revised terms. If you have questions about a specific clause, contact our support team through the routes shown on this page.
Not every activity on hh98 falls under the same policy clause. The table below distinguishes the four main areas so you can find the right section quickly rather than reading terms that do not apply to your situation.
Registration, login, session continuity and account closure all fall inside our terms. The rules governing who may hold an account, how identity is verified and when access can be suspended are set out in the account conditions section.
Deposits and withdrawals made via bKash, Rocket or other supported methods are covered by our payment terms. Those terms describe how wallet instructions are processed, what records we hold and how disputes about a transaction are handled.
Game rules, odds formats, promotional notices and any editorial content published on hh98 fall within our content policy. We may update or remove content without notice; game outcomes are governed by the rules of each individual game.
Payment processors, game studios and any linked external services operate under their own terms. hh98 does not accept liability for the conduct of third parties once a transaction or data request has left our platform boundary.
This policy gives you practical routes to manage how your information and account are handled — not just passive disclosures. You can review your transaction history directly inside your signed-in account area; every bKash and Rocket deposit is logged with a timestamp and reference number you can check at any time. If a record looks incorrect — a wrong amount, a duplicate entry or a missing transaction — raise it with support through the contact routes listed on this page and we will investigate. You can also request a correction to your registered account details, such as your contact number or registered name, by following the account-settings path shown after login. We aim to acknowledge correction requests promptly; the time to resolve depends on verification steps we are required to complete. Finally, if you want to understand how a specific policy clause applies to your situation, you can put a written question to our support team. We will respond through the same channel you used.
Open your account transaction history to see every deposit, withdrawal and adjustment. bKash and Rocket entries include reference numbers you can cross-check against your mobile wallet statement.
Go to account settings after login to update your registered contact number or name. Changes that affect identity verification may require supporting documents before they take effect.
If a transaction or policy clause is unclear, contact support in writing. Keep the reference number from your account history ready — it speeds up the review considerably.
Submit a written question through our support route and we will reply via the same channel. We do not accept verbal-only policy queries; a written record protects both sides.
These are the contact paths published on this site for policy and account queries. We do not list channels that are not visibly active, and we do not state operating hours or response-time commitments we cannot consistently keep.
Open the chat widget from any page while logged in. Use this route for account-access questions, transaction queries involving bKash or Rocket, and requests to update your registered details.
Send your policy question to the support address shown in your account portal. Include your account reference and the transaction ID if your query relates to a specific deposit or withdrawal.
The Help Centre inside your signed-in account lists common policy questions with published answers. Check there first — many account-condition and transaction queries are resolved without waiting for a reply.
How hh98 manages your information under this policy is not abstract — here are the four operational areas that affect your account most directly.
Account registration and transaction data — including bKash and Rocket payment references — are stored to maintain accurate records and handle disputes. We do not sell account data to third parties. Retention periods follow the requirements of applicable law in the regions we serve.
We use session cookies to keep you logged in across pages and to remember your account preferences. Analytical cookies help us identify where the account flow breaks on mobile. You can manage cookie preferences through your browser settings; blocking session cookies may affect login continuity.
Your account is protected by the credentials you set at registration. We do not store your bKash or Rocket PIN — wallet authentication happens on the payment provider's side. If you suspect unauthorised access, contact support immediately through live chat or email.
When we update these terms, the revised version is published here with immediate effect. If you want to request a change to how your data is handled, or to ask us to close your account, put the request in writing to our support team using the email route shown in your account portal.
Real questions about these terms, answered directly. If your question is not here, contact support through the routes listed above.
Yes. Access to hh98 depends on the laws that apply in your location and the regions we can serve. We do not confirm that access is lawful everywhere. Check your local law before opening or continuing to use an account — that responsibility is yours.
Your signed-in account shows a full history of deposits and withdrawals, including bKash and Rocket entries. Each record carries a timestamp and a reference number you can match against your mobile wallet statement to confirm accuracy.
Go to account settings after login and update the relevant field. Changes affecting identity — such as your registered name — may require verification documents before they are confirmed. Contact support if the field is locked or unavailable in settings.
Third-party services including bKash and Rocket operate under their own terms and conditions. hh98 does not accept liability for errors, delays or failures that occur on the processor's side once a transaction has left our platform. Raise those disputes directly with the payment provider.
The current version of our terms is always the one on this page. Continuing to use your account after an update means you accept the revised terms. We do not commit to individual notification of every change, so we suggest reviewing this page periodically.
Use the email support route shown in your account portal, or raise it through live chat. Include your account reference number. Written requests are handled through the same channel you used — we do not accept verbal-only policy queries so there is a record on both sides.