Live / Mobile
Your hh98 account connects directly to bKash, Nagad and Rocket so you can move funds without switching between apps. Every deposit and withdrawal is tracked in your account history — open the banking section from the account menu to see what is available for your region.
Adding funds starts from the banking tab in your signed-in account area. We support bKash, Nagad and Rocket as local deposit routes — choose the wallet that matches the number registered on your account. Once you select a method, the screen shows the fields and any limits that apply at the time. Enter your amount, confirm the transfer in your wallet app, and your hh98 balance updates once the transaction clears on our end.
Log in and go to the banking section inside your account. The deposit option is listed there alongside any wallet routes currently available to your region.
Choose bKash, Nagad or Rocket — whichever matches your registered mobile wallet. The page shows the fields and limits relevant to that method.
Type the amount you want to deposit, then complete the transfer inside your wallet app. Follow the instructions shown on screen exactly as displayed.
After the wallet transfer completes, your hh98 balance should reflect the deposit. If it does not appear promptly, check your account history before contacting support.
Withdrawal requests are handled through the same banking tab where you deposit. Select the withdrawal option, then pick the wallet — bKash, Nagad or Rocket — that you want the funds sent to. The wallet number you enter must match the one on your account; requests with mismatched details are held pending verification. Enter the amount within the limits shown on screen and submit. We process withdrawal requests in the order they arrive, and your account history will show the status as it updates.
Inside your signed-in account, open the banking tab and select the withdrawal section. Only methods available to your account will be shown.
Select bKash, Nagad or Rocket. The wallet number must match what is already linked to your hh98 account — unmatched details will be flagged for review.
Input the amount within the range displayed on the withdrawal screen. Amounts outside those limits will not proceed — adjust and try again.
Once submitted, your account history shows a live status label for the request. Check there first if you have a question about a pending withdrawal.
Before a withdrawal can be processed, your account may need to pass certain identity and wallet checks. The exact fields and steps are shown inside your account area — we do not publish a fixed document list here because the requirements can differ depending on how your account was created and which region you are in. Open the verification section in your account settings and follow each field as it appears.
Find the verification or identity section inside your account area. The fields shown there are the only ones you need to complete — do not follow external instructions.
Each required step is listed in the account area. Complete them in order; skipping a step may place your withdrawal request on hold until it is resolved.
If a verification field is unclear, use the contact option in your account menu. Our support team can clarify exactly what is needed without you sending anything unsolicited.
Once you complete a step, note any confirmation message shown on screen. This helps if you need to follow up on the status of a check with the support team.
The payment routes available in your account are determined by your region and current eligibility. bKash, Nagad and Rocket are the local wallet methods we support for Bangladesh accounts. Bank Transfer is also listed for accounts where it has been activated. Each method appears in your banking tab with its own set of fields and limits — check there for the details that apply to your account specifically.
Mobile wallet deposit and withdrawal
Local wallet transfer route
Dutch-Bangla mobile banking
Available on eligible accounts
Every deposit and withdrawal you make through hh98 generates a record in your account history. When you complete a bKash or Rocket transfer, the transaction also produces a reference number or confirmation in your wallet app. Keeping these two records side by side — the wallet confirmation and the hh98 account history entry — is the fastest way to resolve any question about a transaction. If the amounts, dates or statuses do not match, note both reference details before you contact support. The account history section updates as transactions move through their stages, so the status label there is more current than any estimate.
Your wallet app produces a transaction reference when a transfer completes. Save or screenshot this reference alongside the time and amount — it is the key detail our support team asks for first.
The account history section uses status labels such as pending, processing and completed. Check the label before assuming a transaction has failed — pending does not mean rejected.
Open the transaction history page inside your signed-in account to see every deposit and withdrawal, their amounts, dates and current statuses, listed in order.
Hold onto your wallet confirmation screenshot and the hh98 history entry until the transaction shows a completed status. If you raise a support query, attach both when submitting.
We take a practical approach to account security on the banking side — the steps below describe the checks we apply and the habits we ask you to follow. None of these replace the verification fields shown in your account area, but together they form the layer that keeps your funds and account details where they belong. If something about a transaction or a page feels wrong, use the published support route immediately rather than continuing.
Always access your account from hh98 directly. Bookmark the address so you are not redirected by a third-party link. We do not operate under any other domain, and transactions started on an unfamiliar URL are outside our system.
The bKash, Nagad or Rocket number linked to your account must belong to you. We flag withdrawal requests where the wallet number does not match the account registration detail, which delays the request until the issue is resolved.
The account area may ask you to complete identity checks before a withdrawal is released. Follow only the fields shown inside your account — we will not ask for documents through chat, email or any channel outside the account area.
If you notice an unexpected transaction, a balance that does not match your history, or a status label that has not changed, reach out through the contact option inside your account menu. That is the only support route we operate.
These are the questions we see most often about depositing, withdrawing and managing funds on hh98. If your question is not covered here, use the contact option inside your account menu to reach our support team directly.
bKash, Nagad and Rocket are the local wallet options available for Bangladesh accounts. The banking tab in your signed-in account shows which methods are active for your region at the time you log in.
Check your wallet app for a completed transaction reference first. Then open your hh98 account history and look for a pending entry. If both show a completed status but your balance has not updated, contact support with both references.
Open the banking tab, select withdrawal, choose bKash, enter the amount within the limits shown, and submit. The bKash number must match the one registered on your account — mismatches put the request on hold.
Pending means the request has been received and is being processed. The status label in your account history updates as it moves through each stage. If it stays pending beyond what seems reasonable, contact support with your transaction reference.
The exact steps depend on your account and region. Open the verification section in your account settings — the fields shown there are the ones you need to complete. Our support team can clarify any step that is unclear.
Limits are displayed inside your account at the time of a transaction — they can vary by method and region. We do not publish fixed amounts here because they may change; always check the figures shown on the banking screen when you transact.